Using Insurance? Here are some important questions to ask your insurance carrier prior to making an appointment:

  • Do I have mental health coverage?

  • How many sessions are covered per year?

  • Are telehealth services covered by my insurance plan?

  • If I have a copay due at time of service, what is the amount?

  • If I have a deductible to meet, what is it and has it been met?

  • Do I need a referral?

  • If the therapist I want to see is out-of-network, do I have out-of-network benefits that would cover the service?

In-network verses Out-of-network insurance benefits:

Evergreen Pathways is in-network with the following insurance carriers:

  • Aetna

  • Cigna

  • United Healthcare

  • Harvard Pilgrim Health Care

If you have out-of-network insurance benefits and we are not considered in-network by your insurance plan, we can file your out-of-network claim for you. We will discuss this with you when services are established.

Prefer to self pay for therapy? Self paying for mental health services is often preferred by our clients because a diagnosis is not necessary and will not be included in your permanent health record. Insurance companies require a diagnosis and additional support to justify medical necessity of treatment, self pay gives you ultimate freedom over your treatment and your privacy. We envision a society where all all individuals and families have an opportunity to thrive in their relationships and lives, please contact us to discuss fee arrangements, including sliding fee options.

No Surprise Billing: Under section 2799B-6 of the Public Health Service Act, healthcare providers and healthcare facilities are required to inform individuals of their expected charges when they are not enrolled in a plan or coverage or a Federal healthcare program, or not seeking to file a claim with their plan or coverage both orally and in writing. Upon request, or at the time of scheduling healthcare services, healthcare providers and facilities must provide to their clients, a “Good Faith Estimate” of expected charges.

What forms of payment are accepted? Payment is due at the time of service. We accept cash, check, and all major credit cards.

“A journey of a thousand miles begins with a single step.” - Lao Tzao

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